Avoid harsh penalties by employing bespoke Mystery Shopping solutions After a slew of banking scandals in 2018, many Australian finance companies want to ensure code
Secret shoppers improve service and compliance ratings. It’s a problem as old as business itself — how can management ensure front line employees regularly deliver
If you’re considering using a CX agency to really understand how your customers experience your business every day, you shouldn’t trust just anyone. Market and
Data gathering has undergone a veritable revolution with the rise of accessible technologies. If you’ve been watching this space for any length of time, you’ll
My CX, a division of TKW Research Group, was founded to help leading companies close the gap between the promise of service excellence and its delivery. We work closely with our clients to ensure they receive the best possible service.
Shoppers Enquiry
Sales Enquiry
2023 © Copyright My-CX
